Business Process Manager Tikkie

Start of your Tikkie Journey!  

Are you ready to take Tikkie to new heights? We're on the lookout for an experienced Business Process Manager who thrives on data-driven process improvements and is eager to help us scale for the future. If you have a proven track record and a passion for optimizing business processes, you might be the perfect fit for our dynamic team. 

The Role 

As a Business Process Manager at Tikkie, you will be instrumental in driving our scalable growth to new heights. Your key responsibilities will include identifying, analyzing, and documenting business processes, paving the way for continuous improvement and optimization. Your role spans the entire organization, allowing you to engage with a diverse range of colleagues and tackle various processes, including customer, change, finance, and governance workflows. Additionally, you will collaborate closely with the ABN AMRO BPM expertise center, leveraging their insights and expertise to enhance our processes further. Dive into the responsibilities and see if you have what it takes to join us in this exciting journey:  

Responsibilities: 

• Identifying and documenting all end-to-end processes at Tikkie. 
• Adding structure and bringing BPM to the next level through continuous improvement. 
• Initiate BPM governance throughout the entire company and help colleagues to understand the processes. 
• Overseeing 1-2 risk areas. You will be tasked with identifying, assessing, and mitigating potential risks in these specific domains to ensure organizational stability and compliance. 
• Collaborate closely with Tikkie Operations, Products and Tech teams and other relevant stakeholders.  

Requirements: 

• Proven experience as a Business Process Manager or in a similar role. 
• Experience in one or multiple non-financial risk areas, such as Know Your Customer (KYC), fraud, changing laws and regulations, compliance, financial reporting, or Information Technology (IT). 
• An active communication style and knows how to engage the rest of the company. 
• Good understanding on documenting and visualising processes in an efficient way, explainable to a wide group of stakeholders. 
• Track record of data-driven process improvements, preferably in a fast-changing and complex working environment. 
• Interest in learning what data can do in terms of process identification and improvement. 
• You are fluent in the English language, both in writing and speaking. 

We are Tikkie

Tikkie is not just an app; it's an integral part of Dutch culture and the leading free finance app in the Netherlands. We started as a start-up initiative by ABN AMRO and have since become a tremendous success, revolutionizing payments in the country with our incredibly easy, fast, and fun payment functionality.   

Today, the Tikkie app has evolved into a multifaceted platform, and our company has grown into a scale-up with a dedicated team of over 60 individuals. Together, we strive to transform our customers' needs into scalable products that consistently exceed user expectations 

We are offering

At Tikkie, we are committed to ongoing innovation and delivering new features to our users, and you will play a pivotal role in achieving this.  

Additionally, we offer: 

• Competitive salary 
• 11% Benefit budget, paid out monthly or convertible into fringe benefits such as a mobile phone, bike, wearables, or extra time off. 
• 25 days of annual leave  
• Personal development budget of €1,000 per year for self-directed learning  
• 5 "banking for better days" which are days off that you can utilize for personal development or voluntary work. 
• Mobile phone subscription. 
• Public transportation card tailored to your needs or a monthly travel allowance. 
• Ergonomic home office setup including an adjustable desk, office chair, and an extra screen or laptopstand. 
• ABN AMRO Contract and comprehensive pension scheme for a secure future.  

If you are curious and or excited about this opportunity. Take the next step in your career by applying now! 

Interested?

To apply, please submit your resume and a cover letter highlighting your relevant experience and why you would be a great fit for our team. We look forward to hearing from you. Questions? You can direct them to tikkie_journey@nl.abnamro.com 

Equal opportunities for all

The success of our organisation depends on the quality of our people and the ideas that they have. Truly surprising insights and innovative solutions for our clients result from an interplay of cultures, knowledge and experience. Diversity is therefore extremely important to our organisation. To ensure that everyone at ABN AMRO can develop their talents, we encourage an inclusive culture in which all colleagues feel engaged and appreciated.

Disclaimer external recruitment agencies

External recruitment agencies need to have a signed agreement with ABN AMRO BANK N.V., executed by a Talent Acquisition Specialist, when submitting a resume to a vacancy. No unsolicited services or offers, please.